The Business Times

Emotional intelligence

Opinion & Features

Have some sympathy

It’s got a bad rap as we’ve been told that empathy is what matters

French startup Emobot has created a bot that uses AI to track the emotional state of the elderly to detect depression, anxiety and other mental health concerns.
Opinion & Features

ChatGPT’s secret weapon is artificial emotional intelligence

The race to plug chatbots into search engines makes little sense when they are better at mimicking empathy than recalling facts

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