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Emotional intelligence

Beware the emoji minefield at work.

Opinion & Features

Welcome to emoji school

OK boomers! Your questions answered

In a world defined by volatility, talent scarcity and constant change, human energy is the only sustainable competitive advantage. And that energy cannot be extracted; it must be nurtured.

Unlocking potential: The power of emotional inclusion in business

It is no longer a cultural aspiration or a nice to have; it is a strategic necessity

A highly empathetic response would be to feel a friend's sorrow and pain. In contrast, compassion involves concern and love, and the desire and motivation to help.

Opinion & Features

Have some sympathy

It’s got a bad rap as we’ve been told that empathy is what matters

French startup Emobot has created a bot that uses AI to track the emotional state of the elderly to detect depression, anxiety and other mental health concerns.

Opinion & Features

ChatGPT’s secret weapon is artificial emotional intelligence

The race to plug chatbots into search engines makes little sense when they are better at mimicking empathy than recalling facts

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