online shopping

Shopee, Lazada are laying the ground for AI shopping agents. Is a brutal price war looming?

RELYING on artificial intelligence (AI) for gift selection this holiday season may be a stretch, but the e-commerce industry’s move towards AI shopping agents now looks inevitable as OpenAI, Perplexit...

In 2024, 4.6 billion small packages entered the EU, with 91 per cent of them originating from China.

EU agrees to 3-euro small parcel tax to tackle barrage of China imports

It will be introduced on a temporary basis until the bloc reaches a permanent solution for taxing such imports

Physical stores remain popular and outperform e-commerce overall, with 27% preferring to shop in-store.
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How AI is transforming Singapore consumers’ shopping habits

Study finds that shoppers want seamless shopping across multiple platforms and demand greater payment flexibility 

Competition, especially in online deals, should help avert a massive hike in prices.

Despite doubts over economy, Americans set for record holiday spending

National Retail Federation says holiday sales to top US$1 trillion for the first time

The European Commission urged EU finance ministers meeting on Thursday to agree the faster implementation to protect domestic retailers from unfair competition, the report said.

EU aims to accelerate crackdown on cheap Chinese parcels: FT

THE European Union has called for a bloc-wide handling fee on small packages ordered online from platforms such as Shein, Temu and Alibaba to be imposed in early 2026, over two years earlier than sche...

A worker sorts packages at JD's warehouse during Singles' Day, China's massive annual shopping event in Beijing, China, Nov 11, 2025.

JD.com touts Singles’ Day sales despite China deflation concerns

ONE of China’s biggest e-commerce platforms said it generated record sales during the country’s massive annual online shopping gala, belying concerns that persistent deflation is discouraging consumer...

Sea has doubled down on AI, integrating the technology into its daily operations in areas such as customer service and gaming.

Sea CEO Forrest Li sees path to US$1 trillion market cap with help of AI

But the company is battling deep-pocketed global challengers, including TikTok Shop and Lazada

Amazon in April added a “Buy for Me” mode to its Rufus digital assistant, allowing users to command it to make purchases at retailer websites off Amazon’s platform.

AI personal shoppers hunt down bargain buys

[NEW YORK] Internet giants are diving deeper into e-commerce with digital aides that know shoppers’ likes, let them virtually try clothes on, hunt for deals and even place orders.

The platforms should set flexible pricing strategies for charges including commission, membership and service fees to reduce merchants’ burdens, and they should offer better support to smaller businesses, according to the statement. 

China publishes draft guidance for online-platform merchant fees

The Chinese regulator has published draft guidelines for fees that online platforms charge third-party merchants, an important source of revenue for companies including JD.com, Meituan and PDD Holding...

Prices will rise for Americans who buy US$5 shirts, US$10 lamps and US$20 shoes on direct-from-China shopping sites like Shein and Temu after US President Donald Trump this week imposed 10 per cent tariffs on goods from China.

Trump’s tariffs on China bite US bargain-hunting online shoppers

ON WEDNESDAY, Matthew Cannon’s college-age daughter forwarded him a request from delivery company DHL asking for duties and fees of US$45.19 tied to her order from Australian fashion seller I.Am.Gia. ...