Optus

Australia’s Optus suffers call outage, vandalism blamed

[SYDNEY] Australian telco Optus said on Wednesday it had suffered a service outage near Melbourne impacting around 14,000 users, two months after a disruption to emergency calls that probably caused f...

Notes will be drawn down under Optus Finance's Euro Medium Term Note programme, which has a size of three billion euros.

Singtel’s Optus prices S$200 million notes due 2035 at 2.48% 

Net proceeds from the issuance will be used by the subsidiary in its ordinary course of business

Singtel group chief executive officer Yuen Kuan Moon says the telco has invested A$9 billion (S$7.7 billion) in capital expenditures at Optus over the past five years.

Singtel remains ‘fully behind’ Optus despite outages and lacklustre returns

Singtel chief says it has to ‘work very hard to rebuild the trust and the confidence’ the outages have taken

Optus has been in turmoil since the botched network upgrade prevented customers from calling emergency services and led to multiple deaths.

CEO of Singtel-owned Optus says he has no plans to resign in fiery probe into fatal outage

The Australia’s second-largest phone company has been warned it likely faces major financial penalties for the blunder

The Optus headquarters in Sydney. Australia’s second-largest telco has had to deal with issues such as hackers stealing customer data and service outages.
THINKING ALOUD

A hard time ahead for Optus, Singtel’s Australian telco

Will Optus overcome the recent spate of crises?

Optus' revenue of A$8.2 billion was roughly half that of the Singtel Group in FY2025. The Australian unit was last profitable in FY2020.

Singtel pledges support for troubled long-time unit Optus; transformation ‘will take time’

The group has supported its Australian subsidiary with A$33 billion in investments since 2001, while not receiving dividends in the last five years

Australian phone company Optus chairman John Arthur says that the highest priority of the Optus board is to ensure that Australians can rely on Triple Zero when it matters the most.

Singtel’s Optus appoints consulting firm Kearney to ‘begin immediate oversight’ following outages

The company pledges to cooperate fully and transparently with the Australian media authority’s probe into the issue

The latest disruption on Sunday, caused by a faulty tower south of Sydney, interrupted emergency calls and affected around 4,500 people.

Singtel says Optus CEO needs time to fix issues after emergency call outages

[SYDNEY] Optus’s CEO will need more time to turn around the embattled telecom carrier, the boss of its parent Singapore Telecommunications, who is in Australia to confront the fallout from outages of ...

Optus continues to investigate the cause of a now-restored issue involving a mobile phone tower site in the Dapto area of New South Wales on Saturday, said a spokesperson.

New Optus outage disrupts emergency calls ahead of Singtel visit

The latest issue is ‘totally unrelated’ to previous triple-zero incident, and is a different type of outage, says parent company of Australian telco

Optus, the second-largest telco in Australia, faces the possibility of losing subscribers, notes Bloomberg Intelligence analyst Chris Muckensturm.

Singtel’s Optus headwinds could trigger near-term risks, warn analysts

Maybank Securities expects Singapore telco’s stock to remain range-bound, despite potential setbacks