Optus

BROKERS’ TAKE

Earnings miss, downside risks weigh on Singtel shares, but RHB sees ‘re-entry opportunity’

The brokerage expects legacy share overhang to clear, and is betting on the telco’s AI, cloud initiatives

Singtel is seeking a “like-minded long-term local partner” that would take a “meaningful minority stake” in Optus.
BT EXPLAINS

Why is Singtel seeking an Aussie partner for Optus?

The Singapore group’s wholly owned subsidiary has endured a string of crises in recent years

The outage on Monday (Feb 9) followed a technical failure in September 2025, which contributed to the deaths of two people.

About 60,000 users still hit by Singtel-owned Optus’ mobile service outage

Majority of customers have restored their services after restarting their phones, says Optus spokesperson

The report notes that two people died after the Sep 18 incident, when emergency calls were blocked due to an outage following a network upgrade.

Optus outage review flags process, protocol gaps; Singtel expects recommendations to kick in ‘swiftly’

The report finds that ‘challenges in Optus’ culture’ affected decision-making and response times

Optus said an “aerial fibre break” could be the cause of the outage, which was being investigated.

Australia’s Optus suffers call outage, vandalism blamed

[SYDNEY] Australian telco Optus said on Wednesday it had suffered a service outage near Melbourne impacting around 14,000 users, two months after a disruption to emergency calls that probably caused f...

Notes will be drawn down under Optus Finance's Euro Medium Term Note programme, which has a size of three billion euros.

Singtel’s Optus prices S$200 million notes due 2035 at 2.48% 

Net proceeds from the issuance will be used by the subsidiary in its ordinary course of business

Singtel group chief executive officer Yuen Kuan Moon says the telco has invested A$9 billion (S$7.7 billion) in capital expenditures at Optus over the past five years.

Singtel remains ‘fully behind’ Optus despite outages and lacklustre returns

Singtel chief says it has to ‘work very hard to rebuild the trust and the confidence’ the outages have taken

Optus has been in turmoil since the botched network upgrade prevented customers from calling emergency services and led to multiple deaths.

CEO of Singtel-owned Optus says he has no plans to resign in fiery probe into fatal outage

The Australia’s second-largest phone company has been warned it likely faces major financial penalties for the blunder

The Optus headquarters in Sydney. Australia’s second-largest telco has had to deal with issues such as hackers stealing customer data and service outages.
THINKING ALOUD

A hard time ahead for Optus, Singtel’s Australian telco

Will Optus overcome the recent spate of crises?

Optus' revenue of A$8.2 billion was roughly half that of the Singtel Group in FY2025. The Australian unit was last profitable in FY2020.

Singtel pledges support for troubled long-time unit Optus; transformation ‘will take time’

The group has supported its Australian subsidiary with A$33 billion in investments since 2001, while not receiving dividends in the last five years