Salesforce

The start of the year has seen massive layoffs across US companies

The company is investigating “unusual activity” involving Gainsight-published applications

[BENGALURU] Salesforce shares jumped more than 6 per cent in premarket trading on Thursday (Oct 16).

Qantas confirmed earlier that hackers had targeted one of its customer contact centres

Investors have been increasingly anxious that incumbent software makers will be outshined by new AI-based vendors

A key pillar of its strategy is the rollout of Agentforce, its agentic AI platform that powers digital assistants capable of handling customer queries and internal workflows

While the country gets top score for regulatory preparedness and adoption, it is below average for innovation capacity

Tech leaders have been increasingly vocal about the potential for AI to replace human workers

Tech companies are relying on artificial intelligence to help with everything from customer service to software engineering