The Leadership Playbook

THE LEADERSHIP PLAYBOOK

From Singapore to the world, Dell Technologies taps talent here to scale up

The tech giant has been orchestrating a massive transformation to become an end-to-end solution enabler for smart cities

GXBank CEO Kaushik Chowdhury believes the Malaysian digital bank could achieve profitability by June 2027.
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‘Our moat is our people’: GXBank CEO backs passion-driven teams to serve Malaysia’s underserved

About half of the bank’s customers are low-income Malaysians earning under RM4,000 a month

Santhosh Mahendiran believes that Techcombank's ability to hyper-personalise its offerings using data drawn from its ecosystem is a key competitive advantage.
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The Singaporean turning Vietnam's Techcombank into an AI-first lender

The private bank’s first-ever chief data officer bets on cross-ecosystem data sets, proprietary AI models

Patrick Dannacher, president director and CEO of ITSEC Asia, says: “Indonesia’s digital economy is growing very fast, but spending on cybersecurity still lags far behind countries like Singapore.”
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The cybersecurity boss who never uses airport Wi-Fi: ITSEC Asia CEO on risk and the weakest link

Avoiding public Wi-Fi reflects CEO Patrick Dannacher’s risk discipline and how he shaped ITSEC Asia

Group CEO of IHH Healthcare Dr Nair says: "In a hospital, even cleaners are critical – without them, the system simply cannot function."
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‘In hospitals, even cleaners are critical’: IHH Group CEO says leadership starts with the people no one sees

Every role matters – empathy, not strategy alone, determines success, says group CEO

Heitsenrether, on how AI will impact the world, says: “The ability to connect with people (will not) go away with technology, especially in our business. It’s a business that’s about trust and relationships."
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From intern to C-suite: JPMorgan’s Teresa Heitsenrether on building a fully AI-powered ‘megabank’

There are plans to more than double the company’s data and AI talent in the Asia-Pacific region, with ‘meaningful addition’ in Singapore

Suryo Suherman, president director of Indonesia Cinema XXI, maintains that Indonesia remains one of the world’s most attractive cinema markets.
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‘We’ve seen the worst-case scenario’: How Indonesia’s Cinema XXI navigated crisis and change

Caution, not aggression, defines how president director Suherman runs South-east Asia’s largest cinema operator by screen count

AC Health's CEO Paolo Borromeo says the company is working on integrating all its healthcare assets.
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Big believer in ‘profit and purpose’: CEO of Ayala’s healthcare arm builds ‘ecosystem’ in Philippines

Ayala Corporation’s healthcare business unit is back in the black again and looking to expand

Future Food founder Sean Tan's 12-year sourdough starter anchors his philosophy to do the small things consistently.
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Future Food’s RM50 million rise was years in the kneading and proving

Founder Sean Tan has built a leadership style anchored on understanding, not commanding

Kopi Kenangan co-founder and CEO Edward Tirtanata says the group is considering expansions into new markets such as Taiwan and the Middle East.
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Kopi Kenangan is profitable now, but its CEO thinks his pitfall was ‘too much funding’ at the start

The coffee chain is starting – but not rushing – its global roll-out early to future-proof the business