Telemedicine
MaNaDr must ensure regulatory compliance regardless of its corporate structure: MOH
The company telehealth platform provides healthcare services via its network of 700 clinics and more than 1,500 medical professionals in Singapore
Eight telemed providers, including MaNaDr, investigated for regulatory breaches: Janil
Investigations into three of the cases have been completed, resulting in enforcement action
With its teleconsultation platform intact, revoking MaNaDr’s licence could have little impact
Telemedicine revenue accounts for about US$12.8 million or 90.4% of its parent company’s total sales
MaNaDr Clinic loses licence, found to have ‘entrenched culture of disregard’ for ethical and clinical standards: MOH
The clinic can no longer operate at its permanent premises at 371 Beach Road, nor temporary locations such as patients’ residences, or remotely via teleconsultation
Clinics warned to get their act together over telehealth, advertising abuses
This includes ensuring teleconsultations are appropriate for patient’s condition, not promoting prescription-only medicines
Ads by telemedicine providers do not fall under Singapore Medical Council purview
They will only be in breach of guidelines if they are put up by individual registered doctors
Singapore authorities now reviewing telemed providers’ ads for weight-loss drugs
Lawyers say such advertisements may contravene a ban on ads for prescription medications
Telemedicine regulations remain valid, no review needed despite MaNaDr case: Ong Ye Kung
Existing rules, coupled with public feedback, enable prompt action against offenders, says minister
MaNaDr’s low prices could have encouraged too-brief teleconsultations: doctors
Smaller medical fees mean reduced takings for doctors, which may have caused them to prioritise volume over clinical standards
MaNaDr’s exit highlights need for tighter telemedicine audits
Government oversight will set expectations and allow for earlier flagging of errant behaviour