Hershey craves more consumers' attention
Lost impulse buys have slowed sales below expectation last year
Washington
ONLINE shopping, curbside pick-up and self-checkout aisles have made it quicker and easier than ever for Americans to buy the things that they need. That is a huge problem for the candy and chocolate industries, which have made billions over the years off waits at the register - and customers' last-minute impulse buys.
Those lost "instant consumable" sales, combined with "a more competitive snacking environment", helped slow Hershey Co sales last year below expectations, the sweets company said on Thursday.
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