The Business Times

Apple to pay up to US$500m to settle US lawsuit over slow iPhones

Published Mon, Mar 2, 2020 · 04:15 PM

[NEW YORK] Apple has agreed to pay up to US$500 million to settle litigation accusing it of quietly slowing down older iPhones as it launched new models, to induce owners to buy replacement phones or batteries.

The preliminary proposed class-action settlement was disclosed on Friday night and requires approval by US District Judge Edward Davila in San Jose, California.

It calls for Apple to pay consumers US$25 per iPhone, which may be adjusted up or down depending on how many iPhones are eligible, with a minimum total payout of US$310 million.

Apple denied wrongdoing and settled the nationwide case to avoid the burdens and costs of litigation, court papers show.

The Cupertino, California-based company did not immediately respond on Monday to requests for comment.

Friday's settlement covers US.owners of the iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7Plus or SE that ran the iOS 10.2.1 or later operating system. It also covers US owners of the iPhone 7 and 7 Plus that ran iOS 11.2 or later before Dec 21, 2017.

GET BT IN YOUR INBOX DAILY

Start and end each day with the latest news stories and analyses delivered straight to your inbox.

VIEW ALL

Consumers contended that their phones' performance suffered after they installed Apple software updates. They said this misled them into believing their phones were near the end of their lifecycles, requiring replacements or new batteries.

Apple attributed the problems mainly to temperature changes, high usage and other issues, and said its engineers worked quickly and successfully to address them. Analysts sometimes refer to the slowing of iPhones as "throttling."

Lawyers for the consumers described the settlement as "fair, reasonable, and adequate."

They called payments of US$25 per iPhone "considerable by any degree," saying their damages expert considered US$46 per iPhone the maximum possible.

The lawyers plan to seek up to US$93 million, equal to 30 per cent of US$310 million, in legal fees, plus up to US$1.5 million for expenses.

Following an initial outcry over slow iPhones, Apple apologised and lowered the price for replacement batteries to US$29 from US$79.

REUTERS

BT is now on Telegram!

For daily updates on weekdays and specially selected content for the weekend. Subscribe to  t.me/BizTimes

Consumer & Healthcare

SUPPORT SOUTH-EAST ASIA'S LEADING FINANCIAL DAILY

Get the latest coverage and full access to all BT premium content.

SUBSCRIBE NOW

Browse corporate subscription here