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Covid-19: Lessons from recovery of Chinese businesses

In the face of uncertainty, many China-based companies are able to rethink and optimise their business operations and respond quickly and decisively to changing customer needs.

Chinese businesses in the eCommerce and delivery sectors, which are already one of the most mature and innovative in the world, continue to push on with their plans to embark on a longer-term organisational redesign that will enable them to adapt to the likely permanent shift in consumer behaviour and demands.

WHEN China's economy effectively ground to a halt in late January 2020, its businesses were the first in the world to face the significant impact of Covid-19 disruption. Six months later, with the cautious reopening of China's domestic economy, some of these businesses have begun to experience...

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