BUDGET airline customers are more likely to repurchase tickets from them compared to those flying with full-service carriers.

WITH the increased adoption of fast-food self-ordering kiosks, overall satisfaction levels of customers that frequent these kiosks was observed to be as high as those who place their orders via...

BANKS here are rethinking the branch concept as they seek to grow their business. They are seeking to create more conversations with their customers as they find that clients who have a multi-...

SINGAPORE BUDGET 2019

THIS year's Budget saw Singapore double down on its economic restructuring push, against the backdrop of a weakening economy, with growth hit by global trade worries. On the business front,...

DBS Bank and Singapore Management University (SMU) are joining hands on a comprehensive initiative that focuses on promoting and growing sustainability. The lender plans to contribute more than S$...

THERE are a number of ways more real-estate investment trusts (Reits) can be attracted to list in Singapore, which would enhance the vibrancy of the Singapore Exchange, guests at the inaugural...

STUDENTS at the Singapore Management University (SMU) will soon have more opportunities to network with start-up founders and mentors, and to work on real-world projects from organisations and...