Need service? Talk to the room
Hotels are turning to digital assistants to do guests' bidding, but sometimes things get lost in translation
VOICE recognition is not a new phenomenon. It has been around ever since your mother hollered: "Your father wants to speak with you, NOW!" as you crept home from a school date, way past the curfew hour with a déshabillé gin-soaked "study" companion in tow. It was a very accurate system and ears were regularly boxed and bottoms paddled to ensure it stayed in trim.
Fast forward to modern times and you cannot open your mouth without some device instantly responding to offer some recondite gem. Phones, televisions, tablets, radios, cars, vending machines, lifts, and even refrigerators may join in the chorus as you strain to enunciate just right - in your best American accent - to silence your crazed hyperventilating gizmos.
There's something about that disembodied voice and flat atonal digital delivery that makes you want to actually run outside and hug a human.
BT is now on Telegram!
For daily updates on weekdays and specially selected content for the weekend. Subscribe to t.me/BizTimes
Lifestyle
Former Zouk morphs into mod-Asian Jiak Kim House, serving laksa pasta and mushroom bak kut teh
Massimo Bottura lends star power to pizza and pasta at Torno Subito
Victor Liong pairs Aussie and Asian food with mixed results at Artyzen’s Quenino restaurant
If Jay Chou likes Ju Xing’s zi char, you might too
Mod-Sin cooking izakaya style at Focal
What the fish? Diving for flavour at Fysh – Aussie chef Josh Niland’s Singapore debut