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Navigating retail in the post-Covid-19 era: Welcome to the Paranoid Economy

Retailers have to be both online and offline, and innovative in concepts. And they have to show that they are committed to hygiene and social distancing.

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Shuttered luxury brand outlets at The Shoppes at Marina Bay mall in April, during the near lockdown to break the chain of Covid-19 infection.

THE Covid-19 pandemic has exacerbated the disruption retailers both big and small have been facing for some time now, due to e-commerce, digitalisation, changing behaviour and shopping preferences of consumers. The writing has been on the wall for more than a decade as iconic, established...

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