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Singapore on right track in using AI for hospitality sector

Robots and big data can beat the labour shortage and identify trends and issues.

Manpower shortage? No problem. Cali cafe and bar, located in Park Avenue Rochester Hotel in Rochester Avenue, deploys food-service robots in the cafe and to deliver food to guests who order food off the room-service menu.

FEW countries have achieved as much success, and on so many different fronts, as Singapore in the past few decades. From economic growth and access to education, home ownership and healthcare, the list of achievements is a very long one. All this can be attributed to one key aspect: long-term...

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