To earn a seat at the table, virtual banks should begin by looking at what the incumbent has been doing right. Despite the need to innovate and improve inefficiencies, traditional banks have done well when it comes to building trust amongst customers while offering a wide range of services.
LIANHE ZAOBAO FILE PHOTO
HONG KONG is finally welcoming much-needed change to its shores - but not by throwing caution to the wind.
Gearing up for a paradigm shift in digital transformation and financial inclusion for its banking sector, the Hong Kong Monetary Authority (HKMA) announced that it will accept...