Vital to get digital banking right in Singapore

FASHION accessories trader Andria Lim is ready to board an early flight from Singapore Changi Airport for meetings with suppliers in Shenzhen. She settles in, blinks twice, activating the display in her glasses, followed by an instant retina scan authentication. She reviews her messages and finds a note from her banker on new forex products and tips on leveraging Asean markets for her business.

Andria concurrently logs on to the business trading interface on her bank's mobile app to find new orders, status of invoices and potential prospects. She identifies temp staff to recruit for her upcoming trade show from this Asean business community embedded in the app. What she enjoys most is connecting with other like-minded business owners and entrepreneur-friendly companies via the marketplace in the app, thanks again to the bank. This seamless single platform for all her business needs saves time and costs. The impact is much evident in her double-digit business growth numbers.

Welcome to the future of digital banking. This, however, isn't very far off from where we are today.