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What's needed for digital transformation

Customer experience, agility, vision, as well as creating an ecosystem and working with new stakeholders are some of the areas companies need to look into.

DBS Bank has made agile innovation and entrepreneurial thinking a focus of its talent development programme.

EMBARKING on digital transformation is like asking the pilot of a small biplane to fly a Dreamliner. While the principles of operating a plane still apply, new knowledge is required and different checks need to be made before the jetliner can be flown without issue.

Companies are...

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